Support

Step-by-step instructions and answers to the most common booking questions.

How to rent a parking spot

Access the Parkchung website or app. Select the time and location you need.

Compare available listings, pick the most suitable spot, and send your booking request.

Complete the paperwork, receive the confirmation, and meet the host or Parkchung representative.

Return the vehicle/spot after your session and rate the service to help us improve.

What documents do I need to rent a motorbike?

Bring your original ID/passport, driving license, and deposit (if applicable). We will verify all documents before handing over the keys.

What documents do I need to rent a self-drive car?

You need your ID/passport, a valid car driving license, and a deposit or guarantee as required by the listing owner.

How do I check the vehicle before pickup?

Inspect the vehicle with the host, take photos of the odometer, fuel level, scratches, and sign the handover note together to avoid later disputes.

Can I book on behalf of someone else?

Yes, but please provide the driver’s information accurately and ensure they meet the requirements listed in the booking terms.

Are there any additional fees?

The booking price includes the base rental fee. Extra fees (fuel, overtime, tolls) will be listed in the listing details or agreed with the host.

What types of vehicles are available on Parkchung?

We offer cars, motorbikes, EV charging spots, and private parking spaces. Availability depends on the selected city and time.

Are the vehicles new and in good condition?

Each listing is reviewed and maintained regularly. Hosts must ensure vehicles are clean, safe, and roadworthy before every rental.

Which payment methods are supported?

You can pay by bank transfer, credit/debit card, or cash depending on the selected listing. Details are provided during checkout.